Support

Need help with Miami Global Radio VJ? We're here for you.

Contact Us

For questions, feedback, or issues, reach out to us at:

Email: [email protected]

Website: www.miamiglobalradio.com

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I change the visuals?

iPhone/iPad: Swipe left or right to change modes, swipe up or down to change color themes, and tap to cycle sub-modes.
Apple TV: Use the Siri Remote arrows to change modes and themes. Press Select to cycle sub-modes.

How do I save a favorite visual?

iPhone/iPad: Double-tap the screen to save or remove the current visual as a favorite.
Apple TV: Double-click the Select button on the Siri Remote.

What is DJ Mode?

DJ Mode is an optional in-app purchase that lets you use your iPhone's microphone to visualize any live audio around you, instead of the radio stream. Perfect for DJs, parties, or visualizing your own music.

How do I use AirPlay / Screen Mirroring?

Open Control Center on your iPhone, tap Screen Mirroring, and select your Apple TV or AirPlay display. The Metal visuals will appear on your TV while your iPhone acts as a remote control.

How do I upload a custom logo?

iPhone/iPad: Go to Settings and use the photo picker in the Custom Logo section.
Apple TV: Go to Settings, start the upload server, then open the displayed URL on your iPhone's browser to upload an image.

The audio isn't playing. What should I do?

Try these steps: 1) Check your internet connection. 2) Make sure your volume is turned up. 3) Close and reopen the app. 4) Check if another app is using audio. If the issue persists, contact us at [email protected].

How do I restore my DJ Mode purchase?

Go to Settings in the app, scroll to the DJ Mode section, and tap "Restore Purchases".

Privacy Policy

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